Return Policy

Return & Refund Policy

Last updated: February, 18, 2026 

Returns

We accept returns within 30 days of delivery.

To be eligible:

  • Item must be unused and in original packaging

  • Proof of purchase is required

To start a return, email us at support@yourstore.com with your order number.

Non-Returnable Items

We do not accept returns on:

  • Gift cards

  • Final sale items

  • Personalized/custom products

  • Hygiene or intimate items (if applicable)

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos and your order number. We will offer a replacement or refund if approved.

Refunds

Once we receive and inspect your return, we’ll notify you of approval.

Approved refunds are issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Cancellations

Orders may be cancelled within 12 hours of purchase.