Return & Refund Policy

Last updated: February, 18, 2026 

Returns

We accept returns within 30 days of delivery.

To be eligible:

• Item must be unused and in original packaging

• Proof of purchase is required

To start a return, email us at support@yourstore.com with your order number.

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Non-Returnable Items

We do not accept returns on:

• Gift cards

• Final sale items

• Personalized/custom products

• Hygiene or intimate items (if applicable)

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Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos and your order number. We will offer a replacement or refund if approved.

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Refunds

Once we receive and inspect your return, we’ll notify you of approval.

Approved refunds are issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

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Cancellations

Orders may be cancelled within 12 hours of purchase.